Included in your Managed Service Plan; We understand that your busy office doesn’t have time to spend hours on the phone with your vendor troubleshooting an issue. Here at TEKKIS we provide our expert support and will work with your vendors as part of our everyday standard service. Vendor support includes:
- Over -the- phone and remote access
- Installation guidance
- Configuration and troubleshooting
Multi-level Software or Database upgrades may be considered a project and subject to an additional fee, based on the time and complexity of the upgrade.