Managed Services
TEKKIS - Managed Services is a monthly fixed fee maintenance plan providing unlimited Colorado based, Tier 3, IT support, security, monitoring, and strategic support and guidance for your business.
Our IT Support plan is focused on providing proactive support services that anticipate and prevent IT problems before they occur.
- Lightening Quick Service
- Network Engineering
- Multi-Layered Security
- Anti-virus / spyware Protection
- Patch Management
- 24/7 Monitoring
- Vendor Support
- Asset Management
- IT Design, Build and Install
- PCs, Laptops and Servers
- Printers, Scanners
- Hard Drives
- Peripheral Devices
- Backup & Recovery Support
- Disaster Recovery
What makes us different
The core of our managed service plan includes unlimited help desk support and feature rich IT tools designed to provide proactive support services that anticipate and prevent IT problems before they occur. These tools additionally allow remote control of user systems, automate patch management, and regulate anti-virus definitions. A dedicated first-response team will be assigned to each client to provide both proactive and reactive support.
The service plan allows you to focus on your business’ core competencies while lowering costs of extra dedicated IT resources. Your IT investment will be predictable and within budget. We'll work closely with your office to ensure your computers meet the highest standards so you can focus on enhancing your business profitability.
On-site Technical Support
Unlike other company's. TEKKIS includes on-site support in their Managed Service Plan without any additional fees.
Monitoring
To keep your office safe, we provide 24/7 monitoring. We receive updates and alerts so we can fix an issue before there is one.
Hardware, Software & Customer Service
our team will help find the right hardware and software solutions for your office that fit's your budget.
Special Projects
Special tasks will be considered projects and we will provide a detailed estimate for review and approval before beginning any work.
Management & Implementation
Office moves, technology upgrades, network equipment installs, and PC builds are considered special projects, and are outside the standared plan.